(1) We will respond to your inquiries in the order in which they were received, so it may take some time for us to respond.
Please also understand that it may take some time depending on the department's scheduled holidays.

(2) If you do not receive a reply within 3 days If you do not receive a reply from us within 3 days of making an inquiry, it may be that your inquiry has been classified as spam or that the email address you entered is incorrect.
If you have not received the email in your spam folder, please contact us by phone.

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